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Extension > Family > Health and Nutrition > Signature Programs and Special Projects > Nutrition Building Blocks for Great Trays® > Frequently Asked Questions

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Nutrition Building Blocks for Great Trays®

Frequently Asked Questions

What courses are available?

The following Nutrition Building Blocks for Great Trays® course is currently available.

There are two related online courses that are created and in the process of being revised. They will be readded to this site when they are available.

How much does this course cost?

The cost depending on which version of the Nutrition Building Blocks for Great Trays® course you register for.

How do I register for the course?

Registration is easy! Follow the instructions on the Registration and Access page.

How long will I have access to the course?

The length of access differs depending on which version of the Nutrition Building Blocks for Great Trays® course you register for.

Do I need to complete the course all at once?

You can go in and out of the course as often as you like. Since this is an online course, it can be completed at your own pace. Be sure to keep record of the Internet ID and password you set when you register. Also, it may be helpful to save the course link in your Internet favorites so you can easily access it again in the future.

How much time can I expect to spend on this course?

The time spent on the course will vary by individual and depends on which course you register for.

Can I receive documentation for the time spent in the course?

There is no certificate of completion for the trainers manual as this is more of a trainer's website for accessing the curriculum rather than a traditional online course that needs to be completed.

Help! I’ve never participated in an online course before.

Moodle, the courseware used for this course, is easy to use. Once you get into the course, everything should be self-explanatory. If you want more information on Moodle, watch the video "Getting Started with Moodle" or see the online user guide information that is available. These links will always be available from within the course in the left navigation bar.

Online courses are not for everyone. You need a reliable computer, specific software, and Internet access. It also helps if you are comfortable with computers and navigating websites.

Help will always be available once you register for the course. If you have trouble with Moodle, send an email to moodle@umn.edu. Otherwise, if you have any questions on the specific content of the course, Contact Us.

Help! I’m having problems registering for the course.

If you are having problems registering for this course, contact Heather Lee (hmlee@umn.edu; 612-626-6602).

Help! I’ve registered for the course but I can’t remember how to get into (or back into) the course.

Click on the relevant course link to access the version you want:

Help! I’ve registered for the course but when I try to log in I keep getting an error message about my Internet ID and/or password or it asks for a self-enrollment key.

Double check that you are using the right Internet ID and/or password. See the next question if you can’t remember your Internet ID and/or password.

If you are confident that it is correct and your error message talks about your password “not being strong enough” proceed with trying to enter it anyway. If you're still blocked from proceeding, contact Heather Lee (hmlee@umn.edu; 612-626-6602).

Help! I’ve registered for the course but I can’t remember my Internet ID and/or password.

If you have an x500 Internet ID, given to University staff and students, you would have used this Internet ID for your course. If you do not have an x500 Internet ID, you would have used your complete email address (including the @XXX) as your Internet ID.

If you need to reset your password, contact Heather Lee (hmlee@umn.edu; 612-626-6602).

Help! I’m having problems within the course itself.

If you are having problems with the general course platform, Moodle, watch the online orientation video or see the online user guide information. These links are also available within the course, in the left navigation bar.

If you are having problems getting a specific element of the course (presentation, link, assessment, etc.) to work, double check that you are using Mozilla Firefox or Google Chrome to enter and view the course. If you are not, this is the problem! Download the web browser and use it every time you enter for best usability.

If you are having problems and/or questions with specific content contained in the course, Contact Us.

If you’ve tried the above steps and you still have problems, contact Heather Lee (hmlee@umn.edu; 612-626-6602).

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