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Disaster Recovery

Getting Help Today

Have you and your family recently experienced a disaster? These resources are here to help.

AnswerLine — Answers basic household questions around disaster recovery like how to clean up mold and prepare food safely. Also gives referrals to University of Minnesota Extension Educators who can guide you through financial decisions related to disaster recovery. From Minnesota, call 1-800-854-1678 (hours: 9 a.m. – noon and 1 p.m. – 4 p.m., Monday through Friday) or send an email:

Crisis Connection — Crisis counseling hotline for anyone calling from a Minnesota area code. Call 866-379-6363.

Farm Information Line — Answers general farm-related questions including what to do after a flood. From Minnesota area codes, call 1-800-232-9077 (hours: 8:30 a.m. – 1:30 p.m., Monday through Friday; voicemail available after hours) or email:

Minnesota Farmer Assistance Network (MFAN) — Minnesota Department of Agriculture — Hotline staffed by veteran financial analysts who help producers facing crises. Includes referral services for lenders, farm business management instructors, and extension educators as well as legal advice and crisis counseling. Call 1-877-898-MFAN (6326) or email:

Financial Recovery From a Disaster: Where do I Start? (352 K PDF) — University of Minnesota Extension and Lutheran Social Service of Minnesota — Easy-to-use checklists for things to do before and after you return to your property.

Tax Deductions and Insurance Claims

Income Tax Deductions for Property Loss (video; 1:52) — Deductions, which are allowed for partial or total loss of personal or business property, could greatly reduce the amount of federal income taxes owed for the year the disaster occurred.

Settling Property Insurance Claims (video; 1:41) — Don't be in a hurry to settle your claim. Often, people are so anxious to have their home restored after a disaster, they sign off on a settlement before damages are fully discovered.

Records for a Disaster Insurance Claim (video; 1:50) — Good records save a lot of headaches even when disaster doesn’t strike you. But if it does, know what to do that will help you with the insurance claim process.

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