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Worksheet 4: Conflict Management
Statement of the problem: __________________________________________________
| POINTS OF AGREEMENT |
What are the hopes and positive ideas? |
What is most important? |
Who should do what? |
What are some possible options? |
Who is helping in positive ways? |
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| POINTS OF DISAGREEMENT |
What do you need to reduce emotional intensity related to the problem? |
What do you want the other person to understand about your position? |
Which parts of the problem are your responsibility? |
Which parts of the problem do you have control over? |
Who is interfering with whom? |
| Person 1 Viewpoint |
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| Person 2 Viewpoint |
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