University of Minnesota Extension

06499     Reviewed-2008

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Worksheet 3: Conflict Management

Statement of the problem: ______________________

POINTS OF AGREEMENT What are the hopes and positive ideas? What is most important? Who should do what? What are some possible options? Who is helping in positive ways?


POINTS OF DISAGREEMENT What do you need to reduce emotional intensity related to the problem? What do you want the other person to understand about your position? Which parts of the problem are your responsibility? Which parts of the problem do you have control over? Who is interfering with whom?
Person 1 Viewpoint
Person 2 Viewpoint
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