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About Customer Service Education

At Your Service: Working with Multicultural Customers builds the skills and knowledge needed by frontline staff to deliver quality customer service while recognizing the significant role that culture plays in the service encounter.

At Your Service is a complete, ready-to-use curriculum that enables you to deliver cost-effective, half-day customer service training workshops in your community or organization.
Participants in the workshop will:

At Your Service is available in two convenient ways:

Contact Information

Find a regional educator near you

Cynthia Messer
Extension Professor
University of Minnesota Tourism Center
433 Coffey Hall, 1420 Eckles Ave
St. Paul, MN 55108
cmesser@umn.edu
612-624-6236

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