Minnesota's customers come from Minnesota and across the world. They bring their expectations, past experiences and cultures. Providing quality customer service creates positive experiences for customers — whether they are locals or visitors. Your staff is the face of your business and community. Help them deliver outstanding service to all your customers.
The At Your Service: Working with Multicultural Customers program helps communities and businesses build customer service skills and knowledge to create positive experiences and build customer loyalty. Extension can help you:
- arrange for a service workshop in your Minnesota community
- create a community-wide service quality initiative
- purchase the curriculum and become an instructor for your organization
Register today for a one-day train-the-trainer workshop where you can become proactive in providing great service to your customers. This training is located on the St. Paul campus of the University of Minnesota.
1420 Eckles Avenue
50C Coffey Hall (basement level; within "Public Computer Lab")
St. Paul, MN 55108