Information About Assistance or Troubleshooting...
for the 2012 ONLINE Private Applicator Certification Exam
Registration payment error message.
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Please note the “error code” you see upon hitting the payment submission button is an incorrect message. You are registered. Go to your email and check for your registration confirmation email (be sure to check your email's junk or spam mail as well). Exam access link can be found near the bottom of your registration confirmation email.
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If you are still unsuccessful, please call Mary Kay Ferguson, 612-625-4271 or 612-625-5055 or toll-free, 1-800-318-8636; email: m-ferg@umn.edu
Paid for exam, but where is the exam link?
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Please go to your email and check for your registration confirmation email. Exam access link can be found near the bottom of your registration confirmation email.
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Or type in your browser address space: www.moodle.umn.edu
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Click on Login with Internet or Guest ID and log in with the guest ID and password you created when you registered.
- If you are still unsuccessful, please call Mary Kay Ferguson, 612-625-4271 or 1-800-318-8636; email: m-ferg@umn.edu
Login screen will not accept my username or password.
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Did you register first? You cannot enter the Moodle exam until you have registered. You will find the registration link at the bottom of the web page at: www.pat.umn.edu
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The password entry is case sensitive. If you keep getting the same error and you know you are entering the username and password correctly, contact the U of MN One-Help assistance at 612-301-4357. You may need to create a new password. Make sure you have your Guest ID and your email address available. They will probably ask you for your identity. You may also email this group at: help@umn.edu
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If you are still unsuccessful, please call Mary Kay Ferguson, 612-625-4271 or 1-800-318-8636; email: m-ferg@umn.edu
Need help understanding the content of a test question?
Contact:
Tana Haugen-Brown
Pesticide Safety & Environmental Education
University of Minnesota Extension
Email: thbrown@umn.edu
Phone: 763-260-4423
Information on processing, scoring and general information about the test.
- Contact Pesticide Safety & Environmental Education,
1-800-318-8636 or 612-625-4271
Hours: Monday through Friday, 8:00 a.m. to 4:00 p.m.
Please leave a detailed message with your name, area code and phone number. If you are calling after business hours or on the weekend and our staff will return your call during weekly business hours. Or write via e-mail: m-ferg@umn.edu
After reviewing this information, please close this tab or window and return to the main online exam web page.
