Frequently Asked Questions
Note: This is for our regular online course. You may also be interested in the Frequently Asked Questions for our North Dakota version of the course.
Getting an error message about your internet ID, or password, or self-enrollment key? Follow these instructions.
The following are technical questions about our online course. You may also be interested in Frequently asked questions by families.
How much does this course cost?
This course is $89.
I am IFP (in forma pauperis). Can I take the course for free?
Yes! See how to take the course for free.
I can't afford the cost of the course. Is a sliding fee scale available?
Yes! See how to apply for a reduced fee.
How do I register for the course?
Registration is easy! Follow the step-by-step instructions on the Registration and Access page.
Do I need to complete the course all at once?
You can go in and out of the course as often as you like. Since this is an online course, it can be completed at your own pace. Be sure to keep record of the internet ID and password you set when you register. Also, it may be helpful to save the course link in your internet favorites so you can easily access it again in the future: Parents Forever™ online course for parents (Moodle home page).
How much time can I expect to spend on this course?
The time spent on the course will vary by individual. The Minnesota Supreme Court requires at least 8 hours of education to meet divorce education requirements. Plan to spend 8 hours at a minimum on the online course. Additional time should be spent looking at the recommended resources. See more about the minimum standards or What Will You Learn?
Will my Minnesota judge/attorney accept the online version of the Parents Forever™ course?
Even though the online course has received official approval from the Minnesota Supreme Court, not all judges/attorneys are familiar with the course. Even though most parents have not had difficulties getting the course approved, it is still recommended that you get the course approved by your judge/attorney before registering.
I live in another state. Does this course meet the court requirements in my state?
Court requirements vary state to state. As a general rule, the standards set by the Minnesota court system are the most extensive, both in terms of topics covered and hours of education offered. Unless your judge/attorney has required a specific course, there is a good chance that the Parents Forever™ online course for parents will meet and exceed the standards set by your state's court system. We recommend you discuss this course with your judge/attorney to get it approved before registering. Also, please note that there is a version specifically adapted for North Dakota parents: Parents Forever™ Online Course for North Dakota.
Can I receive documentation for the time spent in the course?
Yes! After you completing each module, you will be asked to complete an online feedback form and quiz. After successfully completing all feedback forms and quizzes, you will be directed to a webpage to print off your certificate of participation.
Help! I’ve never participated in an online course before.
Moodle, the courseware used for this course, is easy to use. Once you get into the course, everything should be self-explanatory. If you want more information on Moodle, watch the video "Getting Started with Moodle" or see the online user guide information that is available. These links will always be available from within the course in the left navigation bar.
Online courses are not for everyone. You need a reliable computer, specific software, and internet access. It also helps if you are comfortable with computers and navigating websites. To help weigh whether the online or in-person version is better for you, see Which Course is for You: Online or In-Person?
Also, know that help will always be available once you register for the course. If you have trouble with Moodle, send an email to email@example.com.
Help! I’m having problems registering for the course.
If you are having problems registering for this course, contact Kate Welshons (firstname.lastname@example.org; 612-626-3958).
Help! I’ve registered for the course but I can’t remember how to get into (or back into) the course.
Click on the direct course link to access the course: Parents Forever™ online course for parents (Moodle home page). You may wish to save it in your internet browser favorites.
Help! I’ve registered for the course but when I try to log in I keep getting an error message about my internet ID and/or password or it asks for a self-enrollment key.
Double check that you are using the right internet ID and/or password. See the next question if you can’t remember your internet ID and/or password.
If you are confident that it is correct and your error message talks about your password “not being strong enough” proceed with trying to enter it anyway. If you’ve entered it and it seems to stop you from proceeding, contact Kate Welshons (email@example.com; 612-626-3958).
Help! I’ve registered for the course but I can’t remember my internet ID and/or password.
If you have an x500 internet ID, given to University staff and students, you would have used this internet ID for your course. If you do not have an x500 internet ID, you would have used your complete email address (including the @XXX) as your internet ID.
If you need to reset your password, contact Kate Welshons (firstname.lastname@example.org; 612-626-3958).
Help! I’m having problems within the course itself.
If you are having problems with the general course platform, Moodle, watch the online orientation video or see the online user guide information. These links are also available within the course, in the left navigation bar.
If you are having problems, getting a specific element of the course (presentation, link, assessment, etc.) to work, double check that you are using Mozilla Firefox or Google Chrome to enter and view the course. If you are not, this is the problem! Download the web browser and use it every time you enter for best usability.
If you are having problems and/or questions with specific content contained in the course, Contact us.
If you’ve tried the above steps and you still have problems, contact Kate Welshons (email@example.com; 612-626-3958).