Minnesota's customers come from Minnesota and across the world. They bring their expectations, past experiences and cultures. Providing quality customer service creates positive experiences for customers — whether they are locals or visitors. Your staff is the face of your business and community. Help them deliver outstanding service to all your customers.
The At Your Service: Working with Multicultural Customers program helps communities and businesses build customer service skills and knowledge to create positive experiences and build customer loyalty. Extension can help you:
- arrange for a service workshop in your Minnesota community
- create a community-wide service quality initiative
- purchase the curriculum and become an instructor for your organization
The next train-the-trainer seminar will be scheduled in Spring 2018. Please contact us for dates.