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Community > Civic Engagement > Community Meetings > External or Internal Facilitation?

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External or Internal Facilitation?

External Facilitation

The use of a person outside of the organization or activity. This external person is interested in providing the process to assist the group in discussing the issue and moving towards the desired actions. The external facilitator has no vested interest in supporting or encouraging a specific decision.



Internal Facilitation

Using people who are part of the organization or activity, very often middle or upper level staff members who have skills in leading group discussions, and decision-making processes. Internal facilitators may or may not have knowledge or expertise in the technical/content issues that are being discussed.



Block, Peter (1981) Flawless Consulting. San Diego, CA: University Associates, Inc.
Schwarz, Roger (2002) The Skilled Facilitator. San Francisco: Jossey-Bass

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