Home > Community >Customer Service Education
 
  Customer Service Education  
 

At Your Service: Working with multicultural customers.

four ethincally diverse individuals

At Your Service is a training curriculum that builds customer service knowledge and skills. Extension can help Minnesota’s community businesses, governments, organizations, and even healthcare facilities serve our increasingly diverse customers. About the program...

/ExtensionServices/ProgramExtensionService.asmx GetUpcomingOfferingsPerProgramIDHTML ProgramID=128

Features

Everyone matters in a tourism economy

At Your Service training is featured in the Cook County News-Herald.
Read more (PDF)

Educational Offerings

We offer these educational opportunities in Minnesota.

A Su ServicioCurriculum now available is Spanish! (PDF) Content has been translated and culturally adapted to meet the training needs of your Spanish speaking staff.

Workshops — Local half-day training sessions for service providers.

Community Initiative — A year-long partnership with the Extension training a team of local instructors to deliver workshops for service providers and business and community leaders.

Train-the-Trainer Curriculum — Purchase the complete At Your Service curriculum and develop your own customer service training program.

Contact Information

Cynthia Messer
Extension Educator-Tourism
Tourism Center
120 Bio Ag Engineering Building
1390 Eckles Ave.
St Paul, MN 55108
Phone: 612-624-6236
Fax: 612-624-4264
Email: cmesser@umn.edu

Program Team
Find a Community Economics Regional Educator near you.

 

 
 
  Related
The University of Minnesota is an equal opportunity educator and employer.